Art of Cool Festival

Tickets FAQ

When do tickets go on sale?

2-Day and VIP 3-Day Passes for AOCFEST 2015 go on sale December 3, 2014 at 10:00pm EST. VIP 1-Day passes, 2-Day, 1-Day and single main stage general admission tickets are available in Spring 2015.  

Where can I get AOC Festival tickets?

You can purchase tickets online at any time or in person at Art of Cool Headquarters (400 West Main Street Suite 203, Durham, NC from 9:00am-2:00pm Monday-Friday). You can also purchase via our Cooligans Street Team at various times and locations during pop-up pre-festival events. Tickets are also available at Wristband City (CCB Plaza, next to the Old Bull)  starting Thursday, April 23, 2015 through Saturday, April 25, 2015. Subscribe to the Art of Cool Newsletter to be notified first of ticket details. Art of Cool email subscribers may have the opportunity to buy early and get exclusive “Insider Deals” not available to the public.      

How much do tickets cost?

Current prices can be found at our ticket page.  

Do you offer student discounts?

Yes, we offer student/faculty discounts for area universities. Just present your school I.D. at the following locations. Student/faculty tickets are available at the UNC and NCCU box offices (for students/faculty of the respective schools), visiting our office (400 W. Main Street Suite 203 Durham, NC 27701), and at our various pre-festival functions. For more information, email marketing@theartofcoolproject.com

Can I just purchase a ticket to see a certain performer or attend a certain venue only?

Single main stage headliner tickets are the best option for this experience.  

Who needs a ticket (i.e., wristband or day-pass) to Art of Cool Festival?

Single Headliner Print-at-home and pull tickets are required for main stage headliner performances at Durham Athletic Park Club Pass ticket holders can use their wristbands to gain admittance to the main stage at Durham Athletic Park. Anyone attending the club shows at Durham Armory, Durham Arts Council, Motorco and Pinhook must be wearing the appropriate wristband (i.e., Friday, Saturday, 2-Day, VIP 1-Day or VIP 3-Day). Printed tickets are not an acceptable form of entry into the club shows…ONLY WRISTBANDS or MEDIA/ARTIST CREDENTIALS. Children aged 5 and over will need a ticket/wristband for the festival.

What methods of payment are accepted at the Festival box office?

We accept cash, Visa, Mastercard, American Express and Discover. We DO NOT accept, checks, money orders or foreign currency.  

Do I take my ticket to one of the Art of Cool venues?

You must exchange your tickets for wristbands at Wristband City (CCB Plaza, next to the Old Bull)  prior to attending the festival at any of the club venues (Durham Armory, Durham Arts Council, Pinhook, Motorco)! Single Headliner Main Stage paper tickets or print outs will ONLY be accepted at Durham Athletic Park.

Where do I exchange my ticket for a wristband?

Everyone must exchange their tickets for wristbands prior to attending the festival. This can be done at Wristband City (CCB Plaza, next to the Old Bull). Wristband Hours are: Thursday 4/23 – 11:00 am – 8:00 pm Friday 4/24 – 9:00 am – 11:00 pm Saturday 4/25 – 9:00 am – 11:00 pm You exchange your ticket for a wristband during these times. Wristbands can be purchased on site at Wristband City if there are tickets still available.

Does my ticket guarantee me entry to any and all of the Festival events?

No. All indoor performance spaces have limited capacity. Early arrival for each performance is advisable to secure admission and your ideal vantage point, but cannot be guaranteed.   VIP Wristband holders have access to reserved seating at select Festival venues, subject to individual venue capacity. Please see VIP information for more details about the program and its benefits.  

Do the VIP tickets guarantee entrance into all venues?

Admittance is based on capacity; however, VIPs get priority entrance. If the doors are just opening then VIPs are seated first then all other wristband holders will gain admittance. If doors are already open and people are seated and there is a line but we are not at capacity then VIPs get to jump line and enter before non-VIPs. If the venue is at capacity, then VIPs wait in a separate line from all other wristband holders and will gain entrance upon the next availability before any other wristband holder.  

Is there an age restriction for the venues?

Motorco Music Hall requires that all patrons under the age of 18 MUST be accompanied by a parent or guardian.  No one under 18 will be allowed admittance to Motorco Music Hall for any show unless accompanied by an adult with a separate valid admission pass who will remain present with the minor for the course of the show. Diamond View Park, Durham Arts Council, Durham Armory and Pinhook allow admission by patrons of any age.  

Can you tell me which of the venues are standing room only and which, (if any) have seating?

The following are venues are standing room only or limited seating – Motorco, Pinhook and Durham Armory. The seated venue is the PSI Theatre. PSI has elevators and wheel chair access. You will be able to bring a lawn chair at the outdoor stages (Durham Central Park and Diamond View Park).

How easy/difficult is it to travel between music venues?

All of the footprint is walkable (5-10 minutes); however, we do have a transportation sponsor: Bull City Connector.  These FREE SHUTTLES will run the route of the festival to connect you with all the venues. We also have partnered with Uber to offer exclusive discounts to festival goers. Check your festival wristband for an exclusive code!  

What if a performer I want to see cancels?

We will do our best to notify attendees of all changes and cancellations in advance, however all events are subject to change or cancellation at any time without notice. There are NO TICKET REFUNDS OR EXCHANGES, even in the event of an artist cancellation.  

What happens if it rains?

AOCFEST will go on, rain or shine!  

Am I allowed to leave and come back later in the day?

Yes, AOCFEST allows re-entry. Your wristband will be required for re-entry to all club venues.  

May I bring my pet?

Animals (including pets) are not allowed at AOCFEST, except for service animal.

Comments are closed.