THE ART OF COOL FESTIVAL EXPERIENCE BREAKDOWN:
You must TRADE IN your purchased ticket for an OFFICIAL FESTIVAL WRISTBAND at Carolina Theatre the week of the festival (Wed 4/23-Sat 4/26) during the following times:
Wristband Hours at Carolina Theatre
Wednesday 4/23 – 11:00 am – 6:00 pm
Thursday 4/24 – 11:00 am – 6:00 pm
Friday 4/25 – 11:00 am – 11:00 pm
Saturday 4/26 – 5:00 pm – 11:00 pm
Terms and Conditions
- If you have questions about tickets, including how to reprint them, please visit: our ticketmaster page.
- Club shows begin by 7:00 p.m. each night.
- The Carolina Theatre show on Friday begins at 8:00pm and ends at 10:00pm.
- The Carolina Theatre show on Saturday begins at 7:00pm and ends at 11:00pm.
- The wristband passes include admittance shows at Carolina Theatre and the Club venues.
- VIP attendees are entitled to preferred admission at all venues and Art of Cool shall not be liable to other attendees denied admission due to preferential treatment of VIP attendees.
- Admission to any venue may be restricted due to capacity limits and neither the venue nor Art of Cool shall be responsible for compensating any attendee turned away due to overcapacity.
- Art of Cool is not responsible for lost, stolen or misplaced tickets, passes or wristbands.
- Each ticket or pass must be exchanged for the related wristband for admission to any Art of Cool show. The wristband must be worn securely during attendance at each show throughout the event and is not transferable or replaceable.
- Attendee bears all risk of any personal injury incidental to the event, whether occurring before, during or after the event.
- By virtue of attendance, each attendee (or his or her guardian, if attendee is a minor) provides permission to Art of Cool to use the attendee’s image or likeness incidental to any photography, video display, transmission or recording of the event.
- Lineup subject to change. Artist cancellation or changes in lineup are not grounds for refund.
- Shows are scheduled to be held in rain or shine, but may be cancelled due to inclement or dangerous weather, acts of God or any other reason that Art of Cool, in its sole discretion, considers appropriate for cancellation of all or part of any event or for the safety of attendees or musicians. In the case of inclement weather or cancellation, the price of tickets and passes will not be refunded and Art of Cool shall have no liability for any direct or incidental losses, harm or inconvenience.
- Motorco Music Hall requires that all patrons under the age of 18 MUST be accompanied by a parent or guardian. No one under 18 will be allowed admittance to Motorco Music Hall for any show unless accompanied by an adult with a separate valid admission pass who will remain present with the minor for the course of the show.
- The Carolina Theatre, Durham Arts Council, Beyu Caffe, Pinhook and Hayti Heritage allow admission by patrons of any age.
- Art of Cool reserves the right to refuse admission or to eject any person who fails to comply with the rules of the venue, or local, state or federal law or whose conduct is deemed at the sole discretion of Art of Cool to be illegal, disorderly or offensive and Art of Cool shall not be obligated to refund any portion of the admission purchase price as a result of such action.
- Quantities of all tickets and passes are limited.
- No refunds or exchanges.
- All ticket sales are subject to applicable service fees.